PRIVACY POLICY
At Syzygy Solutions we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our website, fill out a contact form, request a meeting, or communicate with us regarding our services:
Personal Identification Information: Name, email address, phone number, and company name provided by communication.
Usage & Technical Data: IP address, browser type, operating system, and website navigation patterns collected automatically through cookies and analytics tools.
Business & Marketing Data: Information you provide to us to execute marketing campaigns, design branding assets, or manage social media and ad accounts on your behalf.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customised experience. Specifically, we use collected information to:
Provide, operate, and maintain our digital marketing services.
Communicate with you, including responding to inquiries, scheduling meetings, and sending project updates.
Run and optimise advertising campaigns, email marketing, and content strategies as agreed upon with your business.
Improve website functionality and user experience through analytics.
Comply with legal and regulatory obligations, including the Protection of Personal Information Act (POPIA).
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers: With trusted third-party vendors and tool providers (e.g., hosting platforms, email software, advertising networks) who assist us in operating our business, provided they agree to keep this information confidential.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.
5. Your Data Protection Rights
Depending on your location and applicable regulations (such as POPIA), you have the right to:
Access, update, or delete the personal information we hold about you.
Object to or restrict the processing of your data.
6. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Business Name: Syzygy Solutions
Email: info@syzygysolutions.co.za
Website: https://syzygysolutions.co.za
Phone: 083 442 3893